Services

We offer services beyond Social Media Investigation
to provide a “one stop” client experience.

Our award-winning online investigation platform FS [Observr] provides results about claimants from around the entire Web. We are not limited to social media venues of a particular type, we find as much relevant content as possible from a wide variety of sources. All content discovered about the claimant is stored in the FS [Observr] secure data repository and sorted in chronological order for “one click” download into a court-ready report.

For the big three (Facebook, Instagram and Twitter), claimants’ social media profiles are then loaded into the Scan Now system to allow adjusters to update the information from these profiles a the click of a button.

Top-tier customer service and technical support round out this product offering. Still curious? read about How It Works.

Medical Canvass:

Our Medical Canvass service checks over 50 facilities with humans conducting the phone calls. Customize the locations we contact with instructions to contact specialty doctors, chiropractors, gyms/health clubs, pharmacies and anything else you can think of. We also honor exclusions, so if a specific facility is already known to have treated the claimant, we won’t call that facility for records.

All results are loaded into your FS [Observr] account and emailed to you in a convenient PDF report with full contact information for all treating facilities and all facilities contacted in about 48 hours.

Physical Surveillance:

We partner with licensed, bonded, insured professional investigation firms nationwide to provide physical surveillance coverage in all areas of the country. License information is available from any of our investigators upon request.

All images, videos and reports are loaded into your FS [Observr] account, sorted chronologically with social media posts to provide a comprehensive timeline of activity from your claimant.

Criminal Records Search:

We query the Unified Records System to pull comprehensive criminal history reports nationwide.