Fraud Sniffr finds claimant information using more than just “The Google.” Our team is well versed in Boolean search methods as well as the API and background programming for social media outlets such as Facebook, Twitter, Pinterest, Instagram and more. We also have access to online property records, criminal records, and family history in nearly every jurisdiction. We find things that no one else has ever uncovered. Often, we pull content from Google’s ‘cache’ that the claimant had deleted months beforehand. If it was ever indexed, we’ll recover it.
Now let’s say you run a social media search on Wednesday, but your claimant runs a marathon on Saturday. With traditional social media surveillance, you’d never see that run. Fraud Sniffr allows adjusters to pull any new content posted by claimants any time during the life of the file in seconds, using our On-Demand Scanning solution.
When an adjuster submits a social media search referral to Fraud Sniffr, our team pulls content from all over the web, including social media. The content is fed into the adjuster’s account where it is stored until the claim resolves.
If the adjuster has an event coming up such as a mediation, IME visit, or intensive claim review, they can refresh the profile automatically by clicking “Scan Now” in their account. The Scan Now feature opens the claimants’ social media profiles (Facebook, Instagram, and Twitter) and automatically pulls all of the content that was added during a date range that the adjuster chooses into the adjuster’s account in seconds.
In the example below, Television Host Trevor Noah is the fictional claimant and Curt DeVries (our founder) is the adjuster. The Scan Now button is in blue.
The Scan Now button puts adjusters in the driver seat for updating their social media content. No more waiting for a request to be fulfilled by someone else. Scan now gives adjusters full control of their social media search content.
If a claim is headed for trial or counsel becomes involved to support an adjuster, Fraud Sniffr makes it easy for all of the claim team members to view social media content. Simply add the relevant parties to the claim file in the system (Managers, counsel, etc) and all parties can then login and see the content developed for the claimant.
Claimants’ social media footprint is ever-changing. They open accounts and close accounts more often that you’d think. Fraud Sniffr is the only software flexible enough to manage these changes in the context of an ongoing investigation. If a new account is discovered during the life of the claim, it can be added to the claimants’ profile at any time, and the content can flow into the existing timeline of content generated from the other known claimant accounts.
It’s easy — just click “add social account” and then choose a date range to scan. Content will appear in the account timeline in a few seconds. The account is then stored in the system so it can be scanned again at any time with the Scan Now button.
Fraud Sniffr content is designed to be portable. Inside every claimant’s account is the ability to download a court-ready report in seconds. It can be saved to the claim file, or emailed directly from our system to counsel or IME.
Adjusters can send individual posts or the full report at their discretion. And when the claim has resolved, adjusters can also delete the claimant’s entire file from our system.